Frequently Asked Questions

Live Streaming

Q: What is Live Streaming?
A: These are videos that are available live and, later,  on demand 24/7 – deliver valuable sourcing content including Live Presentations, Product Demos and more

  • Our streaming content is free to watch and we encourage you to interact with the speakers and fellow viewers by leaving comments for each video.

 

Q: How can I join the Live Streaming?
A: Please click here to see the program schedule

 

Q: Can I watch replay or Live programs?
A: Yes – look for the icon at the upper left-hand corner of each video:

  • Replay
    Live Upcoming

Customer Service

Q: When can I reach the Global Sources Customer Service Team?
A: Our Customer Service Team is available 24/7 to help you, so please do not hesitate to contact us.

Q: How can I send my feedback to you?
A: Please email service@globalsources.com and our team will reply to your query as soon as we can.

Q: How can I contact Global Sources Customer Service Team?
A: You can reach us in several different ways:

  • Livechat
    Hotline: +852 8121 2000
    For English, please press 1
    For Cantonese, please press 2
    For Mandarin, please press 3
    Email: service@globalsources.com
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